Totally Frenched Out

From the blogger formerly known as Samdebretagne

Sunday, September 12, 2010

A moving tip

I rely very heavily on the internet for my job, so it was hors de question for me to go without for any time period. Because of this, I was considering flat-out opening up a new line with my operator (SFR) to avoid the standard 2-3 week internet outage during the transfer.

I was just about to do it when I noticed that SFR has a new option for people moving house. You can now keep your current account open, and at the same time, start the process of opening an account at the new place. They recommend giving a minimum of 2 weeks notice (though more is better).

This meant that I was able to keep the internet on at my place until it was up and running and the new one, without any outages. I was so glad I'd done it that way too, because it took France Telecom a week to send a technician out and then SFR another week to transfer our account, so I really would have been out a minimum of 2 weeks. But instead, my internet was cut off the very same day it was turned on at the new place. Nickel.

I'm not sure if France Telecom does this too, but a quick search online shows that Free & Bouygues also offer a similar service, so it's something to keep in mind if you'll be moving in the near future!

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Anonymous Anonymous said...

oh dear, Crystal might not like reading this. I'll keep it in mind though, great service.

September 12, 2010 at 2:12 PM  
Blogger Ksam said...

That's exactly what I'm trying to help others avoid - the no-internet-for-weeks-on-end nightmare has happened to so many people now, and it's awful - the internet is such a lifeline for expats! And it would've happened to me too had I not noticed that option existed at the very last minute. So hopefully this will be useful information to someone else!

September 12, 2010 at 3:32 PM  
Blogger Ksam said...

Just realized I forgot to mention another benefit - it's also cheaper to do it this way (at least with SFR anyways) because they paid over half of the FT line-opening fees. And they also took care of contacting FT and making the appointment for the technician to come and hook things up.

September 12, 2010 at 3:49 PM  
Blogger Amber said...

Numericable provides this service as well. Same thing for Jer's job, so we still had the internet connected at our apartment so that he could receive his faxes until it was hooked up and working at our house.

September 12, 2010 at 4:24 PM  
Blogger Animesh said...

I love your awesome tip-oriented posts. Ever thinking of tagging them like that?

September 13, 2010 at 10:13 AM  

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